Elvis A. Martinez
571.490.5261 | elvismartinez02@gmail.com |
elviscloudresume.com
Education
Northern Virginia Community College
— Woodbridge, VA
Associates in Computer Science
Northern Virginia Community College
— Woodbridge, VA
Associates of Applied Science in IT specializing in Cloud Computing
Work Experience
Davis Defense Group, Inc.
— Quantico, VA
Learning Support System (LLS) Helpdesk Representative (CDET)
| Aug. 2025
- Present
-
Provide Tier 1/2 support for MarineNet and Moodle, resolving
authentication, access, and course-launch/functionality issues for
USMC users while managing Jira Service Desk tickets and compliance
requirements.
-
Create instructional support documentation and media, including
MarineNet video tutorials (scripted, recorded, edited) and how-to
guides; validate accuracy with senior staff prior to release.
-
Use admin-level access to test course behavior and troubleshoot
platform issues; support incident/event monitoring with clear
documentation and escalation when needed.
Projects
Jira Workflow Template
| Jira | Dec. 2025 - Present
-
Built Jira workflow templates and dashboards (using Atlassian plugins)
to track Moodle and Diary tickets end-to-end, surface status across
workflow stages (current, ongoing, completed, canceled), and improve
visibility for prioritization and progress reporting.
EKB Content Migration & QA
| Jira, Python, Excel | Jan. 2026 - Present
-
Supported the migration of MarineNet/Help Center FAQ content into a
new EKB knowledge base by transferring and editing articles, applying
consistent tagging/metadata, and performing quality control to ensure
accuracy and standard formatting.
-
Downloaded MarineNet Help Center pages as HTML and developed Python
pipelines to parse and clean content, deduplicate FAQ entries, and
generate updated JSON outputs; produced CSV exports for Excel-based
tracking of edits, tagging, and quality control during the migration.
PicanteProduction (Inventory & Invoicing Web App)
| Prisma, Azure SQL, Azure App Service | 2025 - Present
-
Independently designed, provisioned, and deployed the full production
cloud environment in Azure (App Service + Azure DB), including
database configuration and environment variables; built the
application with AI-assisted development for implementation speed
while validating requirements and functionality.
-
Business impact: reduced invoice processing time by ~60%, improved
accuracy/consistency, centralized invoice records into a searchable
system of record, and established a structured data foundation to
enable future reporting/analytics for better business insight and
continued expansion to more stores.
Cloud Resume
| AWS, S3, CloudFront, Route 53, API
Gateway, Lambda (Python), DynamoDB, GitHub Actions | 2025
-
Built and deployed an HTML/CSS resume as a secure static website on
AWS using S3 + CloudFront (HTTPS) with a custom domain via Route 53.
-
Implemented a serverless visitor counter using JavaScript + API
Gateway + Lambda (Python) + DynamoDB, with automated testing and CI/CD
deployments through GitHub Actions (front end + back end).
Technology Proficiencies and Certifications
- Programming: Python, HTML/CSS (basic)
-
Software: Active Directory, Office 365, Outlook, Zoom,
Excel, AWS/Azure services, VMs
-
Browsers: Google Chrome, Microsoft Edge, Mozilla
Firefox
- Networking: LAN, VPN, DNS, Subnetting, VLANs
-
Platforms: Windows 10/11, macOS, Android, iOS, Chrome
OS, Linux
-
Certificates: CompTIA Network+, CompTIA Security+,
CompTIA CySA+ (Expected Apr. 2026)
- Clearance: Active Secret Clearance
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